A lot is expected of a student participating in a Master’s in Healthcare Administration degree program. Other than technical knowledge, a graduate student must cultivate six critical skills, such as interpersonal skills, business acumen, risk management, perceptiveness, decisiveness, as well as subject matter expertise.
Most career paths of a Healthcare Administration graduate center on managing people. As such, possessing excellent interpersonal skills is beneficial, necessary even. The healthcare industry can be very challenging physically and emotionally. Nurses and therapists are susceptible to burnout, workplace attrition is high, and the workplace is filled with patients needing constant care and supervision. Needless to say, inspiration and motivation are an important aspect of the job for these unsung heroes.
The medical industry literally saves lives but that is only one side of it. It is essentially a business as well. To ensure that revenues and profit margins support the necessary medical operations, knowledge of the market and its trends are a prerequisite to thriving in it. Determining the technologies to invest in and contemplating factors for business expansion form part of the essential work of healthcare administrators. Master’s in Healthcare Administration students are trained for this job. They are immersed in scenarios that expose them to the business side of the medical industry.
Risk management is an important part of healthcare administration. That said, they consider not only business risks but also human risks or people’s risks; medical personnel can work brutal hours and any human error can mean that lives are lost unnecessarily. Therefore, it pays to ask the right questions. How many shifts should the hospital give nurses? How many nurses should be assigned to one ward? Should I close a business unit that is not profitable? Should we get a cheaper but low-quality supplier? Balancing profits and results can be a difficult task, and having good risk management skills can help administrators make good choices that are both ethical and profitable.
Perceptiveness helps everybody. A nurse or therapist may be underperforming due to stress. Some workers may not voice out a complaint due to fear. In the healthcare industry, perceptiveness allows administrators to preempt future emergencies from occurring. Good observational skills do not benefit the business but also encourages personnel interaction. To gain increased perception, Master’s in Healthcare Administration students dig into these situations through practical case studies.
Decisiveness is often undervalued; Master’s in Healthcare Administration courses sharpen this important attribute among students. Even medical personnel who work in the frontlines, such as emergency response teams and ER nurses and doctors, need to be decisive day in and day out. Due to the timed examinations and project deadlines, students learn decisiveness as a skill and gain a higher appreciation for it.
Perhaps the most concrete trait Master’s in Healthcare Administration students gain is subject matter expertise. This is not limited to biological processes and critical medical technology; it covers legal requisites extensively, such as the HIPAA legislation for patient privacy and insurance and legal regulations. During the first two semesters or trimesters, depending on the course curriculum, students tackle important state and federal regulations relating to healthcare as a business and as an industry.
The healthcare industry requires professionals and practitioners to learn and live these six essential traits. As a Master’s in Healthcare Administration student, you also enhance your leadership, communication, and stress management skills.